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After spending an hour on the phone with several different big name softener retailers who could not come to my house for three days, I happened upon h2O softeners online and gave them a call...
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What is Hard Water?

Lets figure out what exactly is hard water in the Kitchener Waterloo Cambridge Guelph area is!

Hard Water

This is a generic term that means ground water has picked up minerals from the earth such as magnesium and chalky calcium. Water with high levels of calcium can clog pipes with mineral build up left behind as the water flows through the pipes.

Hard water also reduces the ability of soap to lather and the minerals form a sticky scum with the soap and prevent easy rinsing of anything being washed. This includes your hair, your car and your dishes and glasses with water spots. They all will have a white chalky scale or residue left behind with hard water.

Rotten Egg Smelling Water and Rust Stains

Other minerals can be found in water besides manganese and calcium, especially if you have a well as your water source.

For example, ferrous iron is a common mineral and it creates nasty rust stains in sinks, tubs and toilets. Manganese causes black staining and is often found with iron.

“Rotten egg” smelling water is caused by hydrogen sulphide gas. All these problems and more can be filtered out of your water with special water treatment softening systems, but a standard water softener will not take care of these problems(ask us about our Iron Filters). You must have a water treatment system designed for eliminating these additional minerals.

What is a Water Softener?

The water softener is just a special type of "filter" that removes the calcium and magnesium in hard water by using plastic beads and cleans itself periodically by a process called “regeneration.”

Water softeners have three main components: A mineral tank, brine tank and control valve. Larger flow capacity systems have separate stand alone mineral and brine tanks. Smaller systems (not recommended)  are a one tank system.

Mineral Tank:

  • The mineral tank is where the action is. It is where the water filtration takes place and the hard water is softened (calcium and magnesium are removed).

Brine Tank:

  • The brine tank is where a highly concentrated solution of salt is stored.

Control Valve:

  • The control valve is the device that controls the flow of water into and out of the mineral and brine tanks during regeneration.

The Mineral Tank

  • The mineral tank is where water is softened and incoming hard water passes through media. These beads are often made of polystyrene and are called resin beads.
    The beads have a negative charge and attract the calcium and magnesium minerals from the water which have a positive charge. Since opposites attract, electricity does the work for us and the hard water minerals are removed from the water and deposited on the beads. Water softened.
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